Become a client

client icon

Becoming a client couldn’t be easier!

Just pick up the phone and ask for Mark Smith – call 01235 766162 and arrange an initial meeting, which will be free of charge and completely without obligation.


Or send us an email. We look forward to hearing from you...

Banks and charities urged to do more to protect scam victims

The Chartered Trading Standards Institute (CTSI) has called for banks and charities to take greater responsibility for those who may be vulnerable to scams.

The CTSI commissioned a report from Bournemouth University's National Centre for Post Qualifying Social Work into scam victims, and its recommendations to financial institutions and charities include:

  • recognising their duty of care to dementia sufferers who could make an 'unwise decision' as a result of their cognitive state
  • allowing vulnerable people to put a 24 hour delay on new or large transactions from leaving their bank accounts and sending an email or text alerting a carer or loved one at the start of that period
  • adopting a default that personal data is not shared without a clear opt in and that it is not held for longer than 12 months before permission is sought again.

This last measure is an attempt to prevent the creation of lists of vulnerable people, which are sold between criminals. According to Trading Standards officers, there are nearly 200,000 potential victims on such lists, who may be targeted by mail or doorstep scams. Victims of scam mail have an average age of 74, and have typically lost more than £1,000.

Leon Livermore, CTSI chief executive, stated:

'Vulnerability is not a term that is defined in law, which means it is difficult for professionals to introduce measures to protect vulnerable people.

'We believe that banks and charitable organisations can do more without the need for legislation and that these relatively straightforward asks would lead to a dramatic reduction in detriment.

'Adult social care faces a massive funding shortfall and people who are scammed are much more likely to need support. These measures will protect our ageing population and reduce the burden on the state.'

Internet links: CTSI news item Guide 

08 May 2018

Changing priorities at HMRC

HMRC has shared a statement about how they are prioritising change in the department and as a result some parts of MTD will be delayed.

08 May 2018

GDPR compliance deadline looms

The Federation of Small Businesses (FSB) is warning small and medium-sized enterprises that time is running out for them to prepare.

08 May 2018

Tax reliefs following the Scottish Budget

The Government has stated that it will ensure that tax reliefs continue to work as they were intended as the new Scottish Income Tax rates and bands are introduced.